Our Services

Complete annual service of your Air Source Heat Pump and associated unvented hot water system.

• ✓Full ASHP service and inspection to manufacturer guidelines
• ✓Filters and strainers replaced where required
• ✓Unvented cylinder inspection to G3 requirements
• ✓Written service report for your records

Full payment required at booking.

Independent pre-install assessment with thermal imaging, practical low-temperature testing, and readiness scoring.

• ✓Whole-property ASHP compatibility and efficiency assessment
• ✓Full-system practical test at heat pump operating temperatures (45–50°C)
• ✓Room-by-room efficiency review with clear recommendations
• ✓Professional written report with scoring and readiness band

Full payment required at booking.

Affordable impartial health check for existing Air Source Heat Pump systems that may be underperforming.

• ✓Existing system performance and efficiency review
• ✓Practical on-site testing where applicable
• ✓Clear, findings-based written report
• ✓Prioritised improvement recommendations — no installation sales

Full payment required at booking.

Diagnostic visit for breakdowns or underperforming systems. Ideal when your heat pump isn't working as expected.

• ✓Full system inspection and fault diagnosis
• ✓Clear explanation of findings and next steps
• ✓Repair work quoted separately, with your approval first
• ✓Option to upgrade to a full PRA or PRR if needed

£95 diagnostic call-out (payable at booking). Includes up to 2 hours on site. Repairs and parts are quoted separately; time beyond 2 hours charged at £20/hour, payable upon completion.

Professional repair work following a fault-finding visit. Quoted individually after diagnosis.

• ✓Parts and labour quoted in advance
• ✓Customer approval before work starts
• ✓High-standard completion report

Quoted after diagnosis. Contact us or book fault finding first.